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Privacy policy

In thisprivacy policy, we provide informationon what personal data we collect in connection with ouractivities and operations, includingour bamboobasics.ch website. In particular, we provide information on why, how and where we process which personal data. We also provide information about the rights of persons whose data we process.

Further data protection declarations and other legal documents such as general terms and conditions (GTC), terms of use or conditions of participation may apply to individual or additional activities and operations.

1. contact addresses

Responsibility for the processing of personal data:

DLD Trading AG
Thunstrasse 86
3074 Muri b. Bern
Switzerland

info@bamboobasics.ch

We would like to point out if there are other controllers for the processing of personal data in individual cases.

2 Terms and legal bases

2.1 Definitions

Personal data isany informationrelating to an identified or identifiable person. Adata subject isa person about whom personal data is processed.

Processing includesany handling ofpersonal data,regardless ofthe means and procedures used, in particular the storage, disclosure, procurement, collection, erasure, storage, modification, destruction and use of personal data.

2.2 Legal basis

We process personal data in accordance with Swiss data protection law, in particular theFederal Act on Data Protection (FADP) and theOrdinance to the Federal Act on Data Protection (OFADP).

3 Type, scope and purpose

We process the personal data requiredto carry out our activities and operations in a permanent, user-friendly, secure and reliable manner. Such personal data may in particular fall into the categories of inventory and contact data, browser and device data, content data, meta or marginal data and usage data, location data, sales data as well as contract and payment data.

We process personal datafor theduration required for the respective purpose(s) or as required by law. Personal data that no longer needs to be processed is anonymized or deleted.

We may have personal data processedby third parties. We may process personal data jointly with third parties or transfer it to third parties. Such third parties are, in particular, specialized providers whose services we use. We also guarantee data protection for such third parties.

We only process personal data with the consent of the data subject, unless the processing is permitted for other legal reasons. Processing without consent may be permissible, for example, for the performance of a contract with the data subject and for corresponding pre-contractual measures in order to protect our overriding legitimate interests, because the processing is evident from the circumstances or after prior information.

In this context, we process in particular information that a data subjectvoluntarily provides tous when contacting us - for example by post, email, instant messaging, contact form, social media or telephone - or when registering for a user account. We may store such data in an address book or with comparable tools, for example. If we receive data about other persons, the transmitting persons are obliged to guarantee data protection for these persons and to ensure the accuracy of this personal data.

We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect in the course of our activities and operations, if and to the extent that such processing is permitted for legal reasons.

4. personal data abroad

Wegenerally process personal data inSwitzerland. However, we may also disclose or export personal data to other countries, in particular in order to process it or have it processed there.

We may disclosepersonal data to allcountries and territories on earth andelsewhere in theuniverse, provided that the local law guaranteesadequate data protection in theopinion of the Federal Data Protection and Information Commissioner (FDPIC) or in accordance witha decision of the Swiss Federal Council.

We may disclose personal data in countries whose law does not guarantee adequate data protection, provided that adequate data protection is guaranteed for other reasons, for example through appropriate contractual agreements, on the basis of standard data protection clauses or with other suitable guarantees. Exceptionally, we may export personal data to countries without adequate or appropriate data protection if the special requirements under data protection law are met, for example the express consent of the data subjects or a direct connection with the conclusion or execution of a contract. Upon request, we will be happy to provide data subjects with information about any guarantees or provide a copy of guarantees.

5 Rights of data subjects

Data subjects about whom we process personal data have rights under Swiss data protection law. These include the right to information and the right to rectification, erasure or blocking of the processed personal data.

Data subjects whose personal data we process have the right to lodge a complaint with a competent supervisory authority. The supervisory authority for data protection in Switzerland is theFederal Data Protection and Information Commissioner (FDPIC).

6 Data security

We take appropriate technical and organizational measures to ensure data security appropriate to the respective risk. However, we cannot guarantee absolute data security.

Our website is accessed using transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated to HTTPS). Most browsers indicate transport encryption with a padlock in the address bar.

Our digital communication - like alldigital communication- is subject to mass surveillance without cause or suspicion and other surveillance by security authorities in Switzerland, the rest of Europe, the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police forces and other security authorities.

7 Use of the website

7.1 Cookies

We may use cookies. Cookies - our own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies) - are data that are stored in the browser. Such stored data need not be limited to traditional cookies in text form.

Cookies can be stored in the browser temporarily as "session cookies" or for a certain period of time as so-called permanent cookies. "Session cookies" are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. In particular, cookies make it possible to recognize a browser the next time it visits our website and thus, for example, to measure the reach of our website. However, permanent cookies can also be used for online marketing, for example.

Cookies can be completely or partially deactivated and deleted at any time in the browser settings. Without cookies, our website may no longer be fully available. We actively request your express consent to the use of cookies - at least if and to the extent necessary.

For cookies that are used to measure success and reach or for advertising, a general objection ("opt-out") is possible for numerous services viaAdChoices (Digital Advertising Alliance of Canada), theNetwork Advertising Initiative (NAI),YourAdChoices (Digital Advertising Alliance) orYour Online Choices (European Interactive Digital Advertising Alliance, EDAA).

7.2 Server log files

We may collect the following information for each access to our website, provided that this information is transmitted by your browser to our server infrastructure or can be determined by our web server: Date and time including time zone, Internet Protocol (IP) address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, last website accessed in the same browser window (referrer or referrers).

We store such information, which may also constitute personal data, in server log files. The information is required to provide our website in a permanent, user-friendly and reliable manner and to ensure data security and thus in particular the protection of personal data - also by third parties or with the help of third parties.

7.3 Tracking pixels

We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels - including those from third parties whose services we use - are small, usually invisible images that are automatically retrieved when you visit our website. Tracking pixels can be used to collect the same information as server log files.

8 Notifications and messages

We send notifications and messages by e-mail and via other communication channels such as instant messaging or SMS.

8.1 Measuring success and reach

Notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links have been clicked on. Such web links and tracking pixels can also record the use of notifications and messages on a personal basis. We require this statistical recording of usage for measuring success and reach in order to be able to send notifications and messages in an effective, user-friendly, permanent, secure and reliable manner based on the needs and reading habits of the recipients.

8.2 Consent and objection

In principle, you must expressly consent tothe use of your e-mail address and other contact addresses, unless the use is permitted for other legal reasons. Wherever possible, we use the "double opt-in" procedure to obtain consent, i.e. you will receive an e-mail with a web link that you must click on to confirm, so that no misuse by unauthorized third parties can occur. We may log such consents, including the Internet Protocol (IP) address, date and time, for reasons of proof and security.

You can object toreceiving notifications and communications such as newsletters at any time. With such an objection, you can also object to the statistical recording of usage for measuring success and reach. Necessary notifications and communications in connection with our activities and operations remain reserved.

8.3 Service providers for notifications and messages

We send notifications and communications with the help of specialized service providers.

In particular, we use:

9. services of third parties

We use the services of specialized third parties in order to be able to carry out our activities and operations in a permanent, user-friendly, secure and reliable manner. Among other things, we can use such services to embed functions and content in our website. In the case of such embedding, the services used record the Internet Protocol (IP) addresses of users at least temporarily for technically compelling reasons.

For necessary security, statistical and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymized or pseudonymized form. This is, for example, performance or usage data in order to be able to offer the respective service.

We use in particular

9.1 E-commerce

We operate e-commerce and use third-party services to successfully offer services, content or goods.

We use in particular:

9.2 Payments

We use specialized service providers to process our customers' payments securely and reliably. For the processing of payments, the legal texts of the individual service providers such as General Terms and Conditions (GTC) or data protection declarations also apply.

We use in particular:

9.3 Advertising

We use the option of displaying targetedadvertising for our activities and operations onthird parties such as social media platforms and search engines.

In particular, we would like to use such advertising to reach people who are already interested in our activities and operations or could be interested in them(remarketing andtargeting). For this purpose, we may transmit relevant - possibly also personal - data to third parties that enable such advertising. We can also determine whether our advertising is successful, i.e. in particular whether it leads to visits to our website(conversion tracking).

Third parties with whom we advertise and where you are logged in as a user may be able to assign the use of our online offer to your profile there.

We use in particular:

10. extensions for the website

We use extensions for our website in order to be able to use additional functions.

In particular, we use:

11. measurement of success and reach

We use services and programs to determine how our online offering is used. In this context, we can, for example, measure the success and reach of our activities and operations as well as the effect of third-party links to our website. We can also, for example, test and compare how different versions of our online offering or parts of our online offering are used ("A/B test" method). Based on the results of the success and reach measurement, we can in particular correct errors, strengthen popular content or make improvements to our online offering.

When using services and programs to measure success and reach, the Internet Protocol (IP) addresses of individual users must be stored. IP addresses arealways shortened("IP masking") in order to follow the principle of data minimization through the corresponding pseudonymization and thus improve user data protection.

When using services and programs to measure success and reach, cookies may be used and user profiles may be created. User profiles include, for example, the pages visited or content viewed on our website, information on the size of the screen or browser window and the - at least approximate - location.In principle,user profiles areonly created in pseudonymized form. We do not use user profiles to identify individual users. Individual third-party services with which users are registered may be able to assign the use of our online offering to the user account or user profile with the respective service.

We use in particular

  • Google Analytics: Successand reach measurement; Provider: Google; Google Analytics-specific information: Measurement also across different browsers and devices(cross-device tracking) andwith pseudonymized Internet Protocol (IP) addresses, which are only transmitted in fullto Google in the USAin exceptional cases,"Data protection","Browser add-on to deactivate Google Analytics".
  • Google Tag Manager: Integrationand management of other services for measuring success and reach as well as other services from Google as well as from third parties; Provider: Google; Google Tag Manager-specific information:"Data collected with Google Tag Manager"; further information on data protection can be found in the individual integrated and managed services.

12. final provisions

We have createdthis privacy policy using theprivacy policy generator fromDatenschutzpartner.

We can adapt and supplement this privacy policy at any time. We will inform you about such adjustments and additions in an appropriate form, in particular by publishing the current privacy policy on our website.

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